Your new design will be uploaded in:
Please contact Delivery Team on
0113 3200 750 if you have any queries.
Welcome to

Totnes St John's C of E Primary School

Concerns & complaints

At St John's we value open and honest communication so that any problems can be quickly resolved. If you are concerned with anything that happens at school we would encourage you to come and talk to the Class Teacher, Head or Deputy Head at the earliest opportunity so that problems can be understood and addressed.  

All the contact details for our senior members of staff and class teachers can be found on our Staff page.


Complaints policy

If you would like further information about any aspect of our complaints policy and procedure, please link on the link below:

Practical advice for parents and carers who want to raise a concern about the school

There are also further links on other aspects of the school's complaints policy and additional policies relating to our complaints procedure to better help parents understand the framework that the school is working within:

Practical advice for schools when dealing with parental concerns or complaints

Guidance on developing clear parental expectations and managing unreasonable behaviour

Model policy for managing unreasonable behaviour